Check garage door for binding.
Genie garage door opener will close but not open.
Check for interference from adjacent photo eye sensors of any brand.
In the down direction if the limit is set beyond the point at which the door closes fully the door will hit the floor and act as if it is hitting something and the safety feature tells it to reverse.
These limits set the distance the door will open or close before stopping.
Check that the emergency release cord has not been pulled.
If the door closes but then immediately pops open again you ll need to check the limit settings which help the mechanism determine how far to move the door in order to close it properly.
See your owner s manual for more details.
If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
Sometimes a garage door won t open or close for one reason only the operator has no power connection.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
There are a few common reasons a genie garage door opener will stop functioning.
In the funniest of scenarios the problem will simply be due to an unplugged power cord.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
You might have absentmindedly unplugged the operator as you were exiting the garage through your internal door to the house.
Press and hold the wall console button until the garage door is completey closed.
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Your personal belongings will be at risk until you find a way of fixing the problem.
There could however be significant consequences to your home s security if the mechanism won t close when you leave the house.
You have an open limit and a close limit on your garage door opener.
If this is the reason you will need to reengage the carriage.
Your garage door may be disconnected from the opener.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
If the settings are off the door will hit the ground before the opener believes it should.
One question that is frequently asked why isn t my genie not working.